HYVE is a next-generation Mobile Content and Value-Added Services platform.
Our cloud-based service delivery platform lets mobile operators rapidly deploy rich content offerings over WAP, USSD, App and SMS
The HYVE Platform is robust, highly scalable and hosted in the cloud.
All services come with built-in reporting and customer support management tools that can also be integrated with an operators existing CRM systems.
Reports and Service Level:
HYVEMobile provides self-service tools allowing customers to manage their VAS subscriptions without creating additional call centre traffic.
VAS subscribers are able to purchase, query and cancel access to content services using channels such as SMS, USSD and WAP.
Call Centre Training
HYVEMobile provides training and customer care guides to call centre agents enabling them to efficiently deal with any queries relating to the services provided.